Pule Langa
I have been with Afrihost for more than 5 years. Their customer focus is unmatched.
In 2020 I transferred one of my domains away from Afrihost to another service provider. Within a few months I regretted leaving Afrihost. The customer service at this new service provider was very poor, sometimes it would take a day for them to respond to queries and the only channel to lodge a query was through email.
Granted, their hosting package that I wanted was a bit cheaper by about R100. I soon learned that with some services you get what you pay for. I made a decision to transfer my domain back to Afrihost for great quality of service and I'm not trusting anyone with my webhosting needs for now. Afrihost are my go to guys, where I know that issues are attended to speedily.
Keep up the great service guys!
Juan Lenders
Excellent customer service (for all on a public holiday) the WhatsApp agent that dealt with my issue was awesome. I have been in the recruitment industry for +- 20 years specializing within the BPO and Contact Centre arena and i must say my experience today had left me speechless! Specifically in the manner the agent handled the issue. Its very rare to see innovative solutions based methodology being applied especially from an agents perspective and I must say Reitumetse well done in executing the following: you listened, confirmed, proposed, executed, test and problem resolution process was to the T well done.
Juan Lenders
Executive Search Consultant and Talent Acquisition Specialist
Nonny Tshabalala
So, in my view this is the best ISP. Their pricing is slightly higher than competitors but it’s worth it. I’ve never been left hanging with queries, there’s always someone who helps me on WhatsApp, telephonically or I can resolve the issue on clientzone (their website) been using them since 2019 and I’m very happy still at 2023.
Fransie Hendriks
(Translated by Google) Afrihost is the only service provider that provides professional friendly service at all times. At all times. Their staff is very well trained. Friendly at all times regardless of the frustration of their clients.
(Original)
Afrihost is die enigste diensverskaffer wat te alle tye professioneke vriendelik diens lewer. Te alle tye. Hulle personeel is Baie goed opgelei. Te alle tye vriendelik ongeag van die frustrasie van hul kliente.
Lizile Sebastian
Very effective and efficient way to resolve any issue via there whatsappe platform, much appreciated when you dont have airtime to call, excellent service thank you!
Nueranda Koekemoer
Best service and I've only just started out with Afrihost. Their staff are extremely professional & extremely helpful. Thank you Jehan N for the exceptional service!
