Rico

I have been with Afrihost for many years, and it's been amazing! Network problems are almost nonexistent. I've probably had one issue for about 5 minutes in the last three years. My only complaint is that they offer nice promotions/specials to potentially new customers, but kind of neglect their existing customers with promotions/specials.

For GOOGLE To TRACK

Two years ago I wrote a 3 star review but things have changed since then. When I signed up in 2019, the LTE connectivity was excellent even during loadshedding and stayed that way for a little over a year. Then there was an MTN network outage in January 2021, and after that I had almost zero connectivity during long blackouts, which impacted my productivity. That's when I wrote the 3-star review. I don't know what they did to solve the problem, but around January 2022 the connectivity was as good as it was during loadshedding when I first signed up. After about two years they rewarded my loyalty to them by doubling my monthly data allocation with ZERO price increase, and my router was paid off as well so my monthly instalment actually decreased a little bit. We've been through a pandemic and we're in the midst of the worst economic crisis and the most rapid and frequent inflation increases I've ever had the misfortune of living through, but I've never had to worry about Afrihost. I'm a "difficult" customer, but I had to change my review because as critical as I am of unstable corporates and their non-existent customer service, I'm also quick to applaud business excellence. I have no idea what they're doing or what kind of system they've got in place, but all I can say is that they're doing it right. They're the one brand I'll stay loyal to no matter the cost.

Karen Coetzee

Mfanelo from Afrihost is the best ever.She is a true ambassador of how to treat customers and represent Afrihost.Please give her a promotion with a huge salary increase and bonus❤️❤️

Satya Das

Afrihost is by far the best service provider in South Africa, cost effective and no frills service. Very fast resolution to the issues if any.

Sascha-Lee Ruiter

I have been with Afrihost for a while and regularly engage on their Whatsapp support platform. One of the agents, Gershom M, assisted me today and was such a breath of fresh air. Afrihost, please hold onto the agents like these.

shirley huang

The after-sales service attitude is very good and the problem is solved very quickly, thank you very much loyal user Shirley Huang